TERMS OF SERVICE.
Last updated: July 31, 2026
1. Agreement
These Terms of Service govern your use of JalsaX.com and any website, AI agent, automation or marketing service you engage JalsaX to build or operate. By using this site or commissioning work from us, you agree to these terms. If you are agreeing on behalf of a business, you confirm you are authorised to bind that business.
2. Who We Are
JalsaX is a Hyderabad-based AI and web studio. We design and build business websites, AI agents on WhatsApp and the web, WhatsApp automation, AI voice assistants, marketing campaigns and lead-capture or CRM automation for local businesses across Hyderabad and Telangana.
3. Quotes, Scope & Engagement
Work begins once scope and price are agreed in writing, by email, WhatsApp or a signed proposal. Every quote covers the scope stated in it. Anything outside that scope (extra pages, new integrations, redesigns after approval, additional languages) is treated as a change request and quoted separately. Quotes are valid for 30 days unless stated otherwise.
4. Payment
Unless your proposal says otherwise, projects are billed as an advance to start and the balance on delivery, before the site or agent goes live on your domain. Recurring services, hosting, agent operation, campaign management, support retainers. Are billed in advance for each period. We do not take a percentage of your revenue. Overdue accounts may have services paused after written notice.
5. What We Need From You
Delivery timelines assume you supply content, brand assets, logins and approvals when asked. That includes copy, images, menus, price lists, and access to your domain, hosting, Google Business Profile or Meta/WhatsApp Business account where the work requires it. You confirm you own or are licensed to use everything you give us. Delays in supplying these move the timeline, not the price.
6. Ownership & Intellectual Property
On full payment, you own your content, your brand assets, your domain and the delivered design and copy for your site. JalsaX retains ownership of its underlying frameworks, component libraries, agent architecture and reusable tooling, and grants you a perpetual licence to use them as part of your delivered project. We may show your project in our portfolio and case studies unless you ask us in writing not to.
7. Third-Party Platforms
Parts of what we build depend on services we do not control, Meta and the WhatsApp Business Platform, Google, hosting and CDN providers, payment gateways, and analytics tools. Your use of those services is governed by their terms and their policies, including approval and messaging rules. We build to their published requirements, but we cannot guarantee approval, uptime, pricing or continued availability of a third-party platform, and changes they make may require paid rework.
8. AI Agents & Automated Messaging
AI agents we build generate responses automatically and can be wrong, incomplete or unexpected. They are assistants, not a replacement for your professional judgement. You are responsible for reviewing the information your agent is configured to give, for any commitment, quote, booking or order it makes on your behalf, and for the accuracy of the business data you supply it. You must not configure an agent to give medical, legal or financial advice, to send messages to people who have not opted in, or to break the platform rules in section 7. Where an agent handles regulated or high-stakes queries, keep a human in the loop.
9. Hosting, Support & Availability
Hosted projects run on third-party infrastructure and we target high availability, but we do not offer a guaranteed uptime SLA unless your agreement includes one in writing. Support covers fixing faults in what we built. It does not cover new features, content rewrites, or breakage caused by changes you or another vendor make.
10. Warranties & Liability
We provide our services with reasonable skill and care. Beyond that, services are provided on an “as is” basis without further warranty. We are not liable for indirect or consequential loss, lost profit, lost data or lost business. Where liability cannot be excluded, our total liability for any claim is limited to the fees you paid us for the service giving rise to the claim in the 6 months before it arose. Nothing here limits liability that cannot lawfully be limited.
11. Termination
Either side may end an ongoing service with 30 days' written notice. Fees for work already completed remain payable. If we terminate for non-payment or for use that breaches these terms, live services may be suspended. On termination we will, on request and once the account is settled, hand over your content and export the data we hold for you.
12. Privacy
Our handling of personal data is set out in our Privacy Policy, which forms part of these terms and is aligned with India's Digital Personal Data Protection Act, 2023 and, where it applies, the EU GDPR.
13. Governing Law
These terms are governed by the laws of India. The courts at Hyderabad, Telangana have exclusive jurisdiction over any dispute, subject to any right you have to bring a claim in your local courts under consumer law.
14. Changes
We may update these terms as our services change. Material changes will be flagged on this page for 30 days before taking effect. Continuing to use our services after that means you accept the updated terms.
15. Contact
Questions about these terms? Email info@jalsax.com or message us on WhatsApp at +91 93920 94201.